Electric Gate Repair Case Study: Underground Motor Replacement in the South West

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Mar 17
3 min read

Reliable Electric Gate Repairs by Gatemen

At Gatemen, we specialise in electric gate repairs across the South West, helping homeowners and businesses restore safe, smooth and reliable access to their properties.

In this case study, we demonstrate how our engineers diagnosed and resolved a failed underground motor by carrying out a full motor replacement and maintenance service — ensuring long-term performance and reliability.

New BFT underground electric gate motor installed as old motor faulty broken

📍 Project Overview

Location: South West (Gloucestershire region)
Gate Type: Automated swing gates
Automation System: BFT underground motor (Eli model)
Issue: Gate not operating due to failed underground motor
Solution: Full motor replacement + comprehensive maintenance service

⚠️ The Problem: Faulty Underground Gate Motor

The customer contacted us after their electric gates stopped working completely.

After an initial inspection, we identified:

Failed underground motor unit
Signs of water ingress within the motor housing
General wear due to lack of regular servicing

Underground motors like the BFT Eli are designed for discreet installations, but over time they can become vulnerable to moisture and debris if not properly maintained.

Broken faulty BFT underground electric gate motor

🔧 Our Solution: Motor Replacement & Full Service

1. Safe Removal of the Faulty Motor

We carefully exposed the underground motor box and isolated all electrical connections. The failed motor unit was removed, ensuring no damage to surrounding components or gate structure.

2. Installation of New Underground Motor

A brand-new BFT Eli motor was installed, aligned correctly and securely fitted within the existing housing.

3. Electrical Reconnection & System Setup

All wiring connections were checked, re-terminated where required, and the system was recommissioned to ensure safe and compliant operation.

4. Complete Gate Maintenance Service

To maximise the lifespan of the system, we carried out a full service, including:

Cleaning out motor boxes and drainage channels
Lubricating hinges and moving parts
Checking gate alignment and movement
Tightening fixings and brackets
Testing safety devices and control systems

✅ The Result

The gates were fully restored to smooth, reliable operation with:✔️ Quiet and consistent movement✔️ Improved safety and performance✔️ Reduced risk of future breakdowns✔️ Extended lifespan of the automation system

Another satisfied customer now benefits from a fully operational electric gate system backed by professional repair and servicing.

🌍 Electric Gate Repairs Across the South West

Gatemen provide expert electric gate repairs, servicing and installations throughout:

Gloucestershire
Bristol
Swindon
Herefordshire
Worcester
The Cotswolds

We work with all leading gate automation brands and offer fast, dependable callouts when you need them most.

❓ Frequently Asked Questions

1. How do I know if my underground gate motor needs replacing?

Common signs include gates not opening or closing, unusual noises, slow movement, or complete failure. Water ingress is a frequent cause of failure in underground systems.

2. Can underground gate motors be repaired instead of replaced?

In some cases, yes. However, if the motor has suffered significant internal damage (especially from water), replacement is often the most reliable and cost-effective solution.

3. How often should electric gates be serviced?

We recommend at least one service per year. Regular maintenance helps prevent breakdowns, improves safety, and extends the lifespan of your gate system.