Automatic Door Maintenance Contracts: Why Regular Servicing Matters for Swing & Sliding Doors
- info7088665
- May 15
- 7 min read
Automatic doors are essential for modern commercial premises. From retail shops and schools to offices and industrial facilities, automatic entrance systems provide convenience, accessibility, security, and energy efficiency. However, without regular servicing and inspections, automatic doors can quickly become unreliable, unsafe, and costly to repair.
At Gatemen, we provide professional automatic door maintenance contracts for businesses and organisations across the UK. Whether you operate automatic sliding doors, automatic swing doors, bi-parting doors, or access-controlled entrances, planned preventative maintenance helps keep your systems compliant, safe, and operating efficiently all year round.
Why Automatic Door Maintenance Is Important
Automatic doors experience constant daily use. Over time, components such as motors, sensors, rollers, hinges, safety edges, and control units naturally wear down. Without routine servicing, small issues can develop into major faults that result in:
Unexpected breakdowns
Safety risks for staff and visitors
Expensive emergency repairs
Reduced accessibility compliance
Business disruption
Increased energy loss
A professional automatic door maintenance contract ensures your doors are inspected regularly, faults are identified early, and all safety systems remain compliant with current regulations.
For businesses relying on automatic swing doors and automatic sliding doors, preventative maintenance significantly reduces downtime and prolongs the lifespan of the door system.
Find out more about automatic door maintenance contracts here at
What Is Included in an Automatic Door Maintenance Contract?
A typical automatic door service contract includes scheduled inspections, servicing, safety testing, and priority support.
Our automatic door maintenance services include:
Full safety inspections
Sensor alignment and testing
Motor and drive system checks
Roller and track inspections
Lubrication of moving components
Door speed adjustments
Emergency stop testing
Safety edge testing
Battery backup inspections
Cleaning and alignment checks
Compliance reporting
Priority breakdown response
Whether your premises use automatic sliding entrance doors or automatic swing door operators, regular maintenance helps ensure smooth and safe operation.
Automatic Sliding Door Maintenance
Automatic sliding doors are commonly installed in:
Retail stores
Hospitals
Offices
Schools
Warehouses
Garden centres
Because sliding doors rely on rollers, tracks, motion sensors, and drive belts, they require regular inspections to prevent operational issues.
Common sliding door issues include:
Doors sticking or hesitating
Faulty motion sensors
Worn rollers or tracks
Excessive noise during operation
Slow opening or closing speeds
Safety sensor faults
Routine automatic sliding door servicing helps identify these problems before they cause a complete failure.
Looking for automatic swing doors:
Automatic Swing Door Maintenance
Automatic swing doors are widely used for:
Care homes
Schools
Offices
Public buildings
Accessible entrances
Swing door operators require careful calibration to ensure safe opening forces and compliance with accessibility standards.
Common swing door problems include:
Incorrect opening speeds
Door alignment issues
Worn hinges or arms
Sensor failures
Unsafe closing forces
Intermittent operation
Professional maintenance ensures your automatic swing doors remain reliable, safe, and fully compliant.
Looking for automatic swing doors:
Automatic Door Compliance & Safety Standards
Compliance is one of the most important aspects of automatic door maintenance. Automatic doors are classed as powered machinery, meaning building owners and operators have a legal responsibility to ensure they are safe, regularly inspected, and properly maintained.
At Gatemen, we take automatic door safety and compliance seriously. We are proud members of both the Automatic Door Installers Association (ADIA) and Door Safe, demonstrating our commitment to high industry standards, safe working practices, and ongoing engineer training.
EN16005:2023 Automatic Door Safety Testing
Our fully trained engineers carry out safety inspections and maintenance in accordance with the latest EN16005:2023 standards for automatic pedestrian doors.
EN16005:2023 is the recognised European safety standard covering:
Automatic sliding doors
Automatic swing doors
Sensor safety systems
Activation devices
Opening and closing forces
Safety distances
Risk reduction measures
User protection requirements
Regular testing to EN16005:2023 helps ensure your automatic doors remain compliant, safe for public use, and operating correctly.
Why Compliance Matters
Failure to maintain automatic doors correctly can lead to:
Safety hazards for staff and visitors
Increased risk of accidents or injuries
Insurance complications
Costly breakdowns
Potential legal liability
Non-compliance with workplace safety regulations
Routine automatic door servicing and documented safety inspections help demonstrate due diligence and ensure your entrances remain safe and reliable.
Fully Trained Automatic Door Engineers
Our engineers are experienced in maintaining and repairing a wide range of automatic door systems, including:
Automatic sliding doors
Automatic swing doors
Disabled access doors
Commercial entrance systems
Sensor-operated pedestrian doors
Every service visit includes detailed safety checks, operational testing, and preventative maintenance to help minimise faults and maximise reliability.
Trusted Automatic Door Specialists
Businesses, schools, councils, retail premises, and commercial facilities trust Gatemen for professional automatic door maintenance and compliance support.
From planned maintenance contracts to emergency repairs and safety inspections, we help ensure your automatic doors remain compliant, safe, and fully operational all year round.
Find out more on our website here: https://www.gatemen.co.uk/automatic-doors
Case Studies: Businesses We Support
Holly Fine Foods
Holly Fine Foods relies on fully operational automatic entrance systems across busy commercial premises. We provide scheduled maintenance and responsive support to ensure their automatic sliding doors continue operating efficiently in high-traffic environments.
Our preventative maintenance programme helps minimise disruption while ensuring all safety systems remain compliant and reliable.
Vimto
We support automatic door systems at facilities connected with Vimto, carrying out regular inspections and servicing of automatic doors to reduce downtime and maintain safe staff access.
Through planned servicing, potential issues are identified early, helping avoid costly emergency repairs.
Quedgeley Town Council
Public buildings require dependable and safe entrance systems for daily visitors. We maintain automatic swing doors for Quedgeley Town Council, ensuring accessibility, compliance, and reliable performance for community facilities.
Regular servicing ensures safe operation for both staff and members of the public.
Highfield Garden Centre
High footfall environments place significant demand on automatic entrance doors. Our maintenance contract with Highfield Garden Centre includes routine servicing of automatic sliding doors to keep entrances operating smoothly throughout busy trading periods.
Preventative maintenance helps reduce unexpected faults and improves customer experience.
Cashes Green Primary School
Schools require safe and reliable automatic entrances for students, staff, and visitors. We provide ongoing maintenance support for automatic door systems at Cashes Green School, ensuring compliance and dependable daily operation.
Safety testing forms a key part of every maintenance visit.
Benefits of a Planned Automatic Door Service Contract
Choosing a planned maintenance contract for your automatic doors offers several long-term advantages:
Improved Safety
Routine inspections help ensure sensors, safety edges, and control systems operate correctly.
Reduced Repair Costs
Identifying wear early prevents major component failures and expensive emergency repairs.
Increased Door Lifespan
Well-maintained automatic sliding doors and swing doors typically last significantly longer.
Better Reliability
Regular servicing minimises unexpected breakdowns and operational disruptions.
Compliance Support
Automatic doors must comply with safety regulations and accessibility requirements. Regular servicing helps support compliance documentation.
Priority Breakdown Response
Contract customers often benefit from faster response times and priority engineer attendance.
Frequently Asked Questions About Automatic Doors
How often should automatic doors be serviced?
Most automatic doors should be serviced at least every six months. High-traffic entrances may require more frequent maintenance depending on usage levels.
Are automatic doors legally required to be maintained?
Yes. Automatic doors are considered powered machinery and should be regularly inspected and maintained to ensure safe operation and compliance with UK safety regulations.
What types of automatic doors do you maintain?
We maintain:
Automatic sliding doors
Automatic swing doors
Bi-parting doors
Telescopic sliding doors
Disabled access doors
Commercial entrance systems
What happens during an automatic door service?
During a service visit, engineers inspect all mechanical and electrical components, test safety devices, adjust door settings, lubricate moving parts, and identify any worn components.
Can maintenance prevent automatic door breakdowns?
While no system can guarantee zero faults, regular preventative maintenance significantly reduces the risk of unexpected failures.
Do automatic swing doors need safety testing?
Yes. Automatic swing doors require regular safety testing to ensure opening and closing forces remain within safe operating limits.
What are the signs an automatic sliding door needs servicing?
Common warning signs include:
Slow operation
Excessive noise
Sensor issues
Jerky movement
Failure to fully open or close
Intermittent faults
Do you offer emergency repairs?
Yes. In addition to planned maintenance contracts, we also provide automatic door repair services for commercial customers.
Professional Automatic Door Maintenance From Gatemen
At Gatemen, we specialise in automatic door maintenance, servicing, and repairs for commercial and public sector clients throughout the UK.
Our experienced engineers maintain automatic sliding doors and automatic swing doors for businesses, schools, councils, warehouses, retail premises, and industrial facilities.
Whether you require a single-site maintenance contract or support across multiple locations, we can provide tailored servicing solutions to keep your entrances safe, compliant, and operating efficiently.
Contact Us
Website: www.gatemen.co.uk
Email:
Telephone: 01452 447002
Explore Our Other Maintenance Services
In addition to automatic door maintenance contracts, Gatemen also provides professional maintenance, servicing, and repair solutions for a wide range of entrance and access control systems across the UK.
Automatic Gate Maintenance
We provide planned maintenance contracts for automatic gates, including swing gates, sliding gates, cantilever gates, and access-controlled entrance systems. Regular servicing helps improve reliability, safety, and compliance while reducing the risk of costly breakdowns.
Find out more about our Automatic Gate Maintenance Services.
Traffic Barrier Maintenance
Our engineers maintain and repair automatic traffic barriers for commercial premises, car parks, industrial facilities, and managed sites. Routine barrier servicing helps ensure smooth vehicle access and minimises downtime.
Learn more about our Traffic Barrier Maintenance Services.
Industrial Door Maintenance
We also specialise in industrial door maintenance, including roller shutter doors, sectional overhead doors, high-speed doors, and loading bay entrances. Planned servicing helps maintain safe operation and prolongs the lifespan of industrial door systems.
View our Industrial Door Maintenance Services.
Complete Entrance System Maintenance From One Trusted Company
By choosing Gatemen, businesses can manage all entrance automation and access systems under one reliable maintenance provider. From automatic sliding doors and swing doors to gates, barriers, and industrial doors, our experienced engineers deliver professional servicing, safety inspections, and responsive support tailored to your business needs.
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